For organizational and business growth your team has to be behind the company goals and willing to give their best each and every day. This is what is referred to as “employee engagement”. It is not just having happy or satisfied employees. It goes well beyond that level of fulfillment. An engaged employee is the one who goes above and beyond their duties to help the company succeed.
How to engage employees:
- Align individual goals to company goals
- Recognize contributions
- Encourage employee development
- Provide challenging work
- Empower people
When your team is engaged and excited about how they are contributing to the growth of the company they will be more likely to stay as the economy improves. Competition for top talent will become even greater when the economy improves and more opportunities are created. Things will continue to be tight for some time to come, so having people who are committed to the success of their organization will be critical to its growth.
The top benefits of engaged employees are:
- Better customer service
- Improved quality
- Lower turnover
- Increased productivity
- More sales
- Higher profits
The upside for the company is huge and there is an upside for the employee as well. When an employee is engaged and believes they are a valued part of the business they will feel more secure in their job and will find their work more meaningful. These have been some of the major concerns over the past few years. Focusing on the engagement level of your team will improve overall performance and increase personal satisfaction.
Have you made plans to improve engagement in 2013?
What do you do to monitor employee engagement?